Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@wizmaker.com.

How to choose 12 W, 24 W, 36 W laser engraver machine?

Choosing a suitable laser engraving machine for yourself can be based on the materials you frequently work with and your application needs. Wizmaker offers laser engraving machines with three different power options: 12W, 24W, and 36W, each with slightly different specifications. For detailed information, you can refer to our machine comparison table. If you pursue efficiency and have higher requirements for cutting, please choose higher output power ; If you pursue fineness and precision of engraving, then 12W fits you.

Is it easy for new comer to use wizmaker laser engraver?

There is a learning curve to being an expert. But engraving some beginner-level projects only takes a couple of tries to get skillful at it. Also, we have many tutorials and beginner's guides on our YouTube Channel, where you can learn step-by-step projects!

Plus, any of your problems can be solved via support@wizmaker.com. The only thing you need to do is keep practicing and get handy along the way.

What software Wizmaker L1 laser engraver support?

- Laser Grbl( free) ( Win XP, Win 7, Win8, Win11)

- LightBrun( Paid-30 Days Free Trail) (Mac OS, Linux, Win XP, Win 7, Win 8, Win 10, Win 11)

What material Wizmaker L1 laser engraver can work with?what material Wizmaker L1 laser engraver can work with?

Wizmaker L1 laser Engraver are suitable for a wide range of materials, especially non-metallic ones. Some examples of materials that our laser engraving machine can work with include wood, plywood, acrylic, plastics, leather, fabric, canvas, paper, marble, granite, ceramics, and metal-coated materials.

Our laser engraving machine offers versatile capabilities to handle these materials with precision and efficiency. Whether you need to engrave intricate designs on wood, etch logos on acrylic, personalize leather products, or create artistic patterns on fabric, our diode laser engraving machine is well-equipped to fulfill these tasks with excellent results. If you have any specific materials in mind or further questions about the capabilities of our laser engraving machine, feel free to contact us. We'd be delighted to assist you in exploring the possibilities of our versatile equipment!

Why my laser engraver out put power dramatically declined after a short usage?

Wizmaker Laser beam life span is about 20,000 hours, if you find the laser out put drmaticly decline, you first can try to clean the lens and nozzle on the laser module with a alcohol-free dust cloth. if it does not work, pls feel free to contact with us at support@wizmaker.com for further help.

All Laser engraver enjoys 1 year warranty and if any component does not work within the warranty, we can make repair or replacement for free.

How long can Wizmaker Laser engraver works continuously?
The laser engraving machine can work continuously for 24 hours under well-ventilated conditions.
Can the machine engrave cylindrical surfaces?

Yes, the laser engraving machine can engrave on cylindrical objects. By purchasing our accessories, such as rotary , you can easily engrave on cylindrical items. The rotary allows the machine to rotate the cylindrical object while engraving, ensuring precise and consistent results on curved surfaces. With this accessory, you can expand your engraving capabilities and create personalized designs on a variety of cylindrical items like cups, bottles, pens, and more.

How to avoid wood burn during the engraving?

Laser engraving wood without burning it can be done by adjusting the laser's power and speed settings. A lower power setting and a faster speed will help prevent burning. It's also important to keep the laser focused and to use a lower DPI (dots per inch) setting. Additionally, it can be helpful to use a vector-based design, rather than a raster-based one, when engraving wood. This will allow for more precise control over the laser's movement and will help prevent burning. It's also recommended to test different settings and materials before starting your final project

What safety precautions we need to pay attentions when we use the laser engraver?

Using a desktop laser engraving machine is a fun and creative activity, but it's essential to be mindful of the following points for safety and optimal results:

Safety Precautions: Avoid direct exposure to the laser beam. Wear appropriate laser safety goggles to protect your eyes. Keep the workspace clean and organized to prevent material scattering or obstructing the laser path.

Ventilation and Exhaust: Laser engraving can produce gases and odors, especially with certain materials. Ensure good ventilation indoors or operate the machine outdoors to avoid inhaling harmful fumes.

Follow Operating Instructions: Strictly follow the manufacturer's instructions and guidelines for safe operation.

Material Selection: Choose suitable materials for engraving based on the laser engraving machine's power and type. Avoid using incompatible materials like PVC, which may release toxic fumes.

Parameter Settings: Familiarize yourself with the machine's parameter settings, including laser power, speed, and frequency, to achieve the best engraving results.

Test Samples: Before doing extensive engraving, perform test engravings on samples to fine-tune parameters and verify the outcome.

Regular Maintenance: Keep the laser engraving machine clean and well-maintained. Regularly clean the laser lenses and laser head to ensure the machine operates in optimal condition.